Very thorough and responsive. Went over plans with us, made suggestions for things we had not thought of. Made sure plans were what we wanted before starting. Everything was on schedule, on budget and as stated. Workers were prompt and neat. No problems of any kind. Only minor issue was we had not negotiated door handles, so this was not included. We had to do this ourselves. Would definitely recommend. Price was comparable to other places. Quality was comparable to other places in our price range. However, working with family owned business made it a pleasure to work with them.